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MyCena in the news

With the increased public interest in ChatGPT, the Europol Innovation Lab took the matter seriously and conducted a series of workshops involving subject matter experts from various departments of Europol. These workshops aimed to investigate potential ways in which large language models (LLMs) like ChatGPT can be exploited by criminals and how they can be utilized to aid investigators in their day-to-day tasks.

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MyCena Security Solutions today announced the addition of a new feature to its MyCena Desk Center (MDC) platform, designed to stop credentials theft, fraud and social engineering in call centers, Business Process Outsourcing (BPOs) and customer service centers.

Customer service operations are a prime target for cybercriminals because they open the doors to millions of customers’ data.

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MyCena Security Solutions, the pioneer and leader in Access Segmentation and Encryption Management (ASEM), today announced the addition of a new feature to its MyCena Desk Center (MDC) platform, designed to stop credentials theft, fraud and social engineering in call centers, Business Process Outsourcing (BPOs) and customer service centers.

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Cybercriminals fleeced Americans off a whopping $10.2 billion in 2022, up 47.82% from $6.9 billion in 2021. This is not an easy feat, especially considering complaints fell 5% compared to the previous year. According to the FBI’s Internet Crime Report 2022, the federal agency’s Internet Crime Complaint Center (IC3) received 800,944 complaints throughout 2022 — the previous five-year average for complaints received stands at 652,000 per year.

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Access Segmentation and Encryption Management outfit, MyCena Security Solutions, has announced the addition of a new feature to its MyCena Desk Center (MDC) platform, designed to reduce payment card fraud at organisations processing financial transactions on behalf of customers.

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