1. Challenge
A large insurance brokerage firm with 1200+ employees relied on manual logins to access over 60 third-party insurance portals, many without API integrations. Shared credentials were used across teams to retrieve policies, payments, and commissions data.
2. Pre-MyCena®
vBefore implementing MyCena®, the organization experienced:
Dozens of login failures each week
Frequent credential resets and access blocks
High compliance exposure under regional data protection law
Risk of lingering access for ex-employees
Daily disruptions in critical financial data workflows
3. Post-MyCena®
The firm deployed MyCena®’s secure access platform to eliminate password visibility and automate credential usage, integrating seamlessly with both end-user workflows and backend systems.
Key features included:
Segmented encrypted credentials stored in multi-layered vaults
Developer access via secure encrypted API connection with zero password visibility
End-user access without behavior changes
Instant credential revocation
“Before MyCena®, password chaos disrupted our workflows daily.
Now we’ve secured operations, improved developer efficiency, and closed a major compliance gap—without user friction.”
— Head of Infrastructure & Cybersecurity, Insurance Firm
3. Post-MyCena®
| KPI |
Before MyCena® |
After MyCena® |
| Login Failures |
Dozens per week |
0 |
| Critical process disruptions |
Daily |
0 |
| Developer ticket escalations |
Frequent |
↓ ~60% |
| Credential misuse/sharing |
Daily |
Eliminated |
| Compliance alignment |
At risk |
Aligned |
| Cyber insurance profile |
Unstructured |
Significantly improved |
WHY IT MATTERS
By replacing user-managed credentials with encrypted, segmented access, the firm moved from reactive tools to a proactive access security architecture. Teams across functions now operate with greater speed, security, and compliance.