Terms and conditions

Terms & conditions

Please read these software terms and conditions carefully before using the app or website from MyCena (‘the company’/’we’/ ‘us’). By using the company’s app or website, you (‘the user ’) agree to be bound by the terms herein. If you do not agree to the terms of this license, do not use the App or website. These terms are to be accepted online and thereafter constitute a binding contract.

“Company/We/US” means MyCena Limited, a limited liability Company incorporated under the laws of England and Wales as Company Number 10253949 and of address International House 24 Holborn Viaduct EC1A 2BN London United Kingdom

  • 1.1 “User” means the person who will use the website or the application (‘app’) on their mobile phone or tablets (“Devices”) .
  • 1.2 “App” means the MyCena App hosted at https://mycena.co/ .
  • 1.3 “Website” means all pages of the website and console hosted at https://mycena.co/ .
  • 1.4 “Purpose” means utilizing the website or App to manage users or passwords .
  • 1.5 “Privacy and Cookie Policy” means such policies forming a part of this Agreement .

  • 2.1 MyCena is decentralized password security solution that allows individual users to generate strong unique passwords and save them under three levels of security on their mobile device without the use of a master password . The mobile app uses several security features that user need to create on their mobile device. They include finger print, pin, voice password, face scan, lock pattern and voice passphrase. Click here https://mycena.co/business/ to see the security features available for the different subscription levels.
  • 2.2 Passwords generated are saved locally, and not on the Cloud. Passwords are encrypted locally utilizing AES-SHA256 encryption. To access a password, user has to go through one, two or three security levels, depending on the level they saved the password in.
  • 2.3 Users are liable for keeping their devices safe and preventing unauthorized access. MyCena shall not be liable for any password access by an unauthorized person as a result of the User’s negligence.
  • 2.4 Since passwords are stored locally on user’s device, no one else can see their passwords. User is regularly reminded to either back up their passwords or synchronize passwords on multiple devices.
  • 2.5 MyCena has two versions: Business Fortress and Personal Fortress. MyCena Business Fortress subscribers also have access to an online dashboard where they can manage their subscription plan and their users.
  • 2.6 MyCena uses our patent-pending Method of Access for Structured Stored Data ( MASS Data).

  • 3.1 These terms and conditions are for users who register to use our website or app being, both MyCena Personal Fortress users and MyCena Business Fortress users, using either version in Clause 4 below. Users can be from any geographical location specified in the Advertiser’s services.

  • 4.1 MyCena Personal Fortress applies where a user being an individual visits the App Store or Google Play and downloads the MyCena Personal Fortress app.
  • 4.2 MyCena Business Fortress applies to entities with more than one user, where an entity’s authorized official creates a valid business account on our official Website and uploads staff names, emails and phone numbers. Consequently, each staff member receives an email to download the App and instructions on using MyCena Business Fortress. In this version, registered manager will be able to access information such as which individuals have activated their App, setting up the frequency of password backups and reports on strengths of passwords created by the users registered under their account. Both the manager and individual users will receive email reminders for password backup, while manager will receive weekly summary emails about the statistics for their account.
  • 4.3 To register more than 500 employees on your dashboard, manager will need to contact support@mycena.co for assistance.

  • 5.1 The Company provides a Free 30-day Trial for new subscribers, after which user can choose between an Annual Plan and a Monthly Plan. Pricing and benefits for businesses can be found here Pricing and benefits for individuals can be found here here. Please note that these benefits may change from time to time. You will be notified to any updates during the term of this agreement.
  • 5.2 During the 30-day free trial, user can terminate their account with us at any time. At the end of the free period, user will be required to choose a subscription plan.
  • 5.3 Should user terminate their account after 30 days, previously generated and saved passwords will be in view-only mode in Bronze level. No other functionality can be done without a paid subscription.

  • 6.1 Users will need to have their own devices in order to use our App. Our App is available on both Google Playstore and App Store where any device with enabled functionalities can access and use it. The App comes with easy installation and user guidelines.
  • Users can use the same user account on multiple devices. Click here to learn how to synchronize your passwords across multiple devices. https://mycena.co/business/
  • Other Uses

  • 6.2 MyCena is especially designed for generating and storing passwords. However since any data saved on your MyCena app is private by design, user may use it to store any information at their own discretion. User is required to exercise the same level of security in safeguarding the information stored and assume the liability for any access thereof.

  • 7.1 The Company may amend these Terms from time to time and will endeavor to notify the user of such changes via email. If you continue to use the Company’s software, your use will be governed by the updated Terms.
  • 7.2 The Company may also decide to cease providing all part of the App at any time, and nothing in these Terms is to be taken as a guarantee that the App will always be available, either in its current form or an updated version.

8.1 MyCena Personal Fortress users must be 18 years or older in order to access and use the App while MyCena Personal Fortress users must be fully registered with the relevant authorities at any time during the Term of this Agreement. You agree to provide true, accurate, current and complete account information, and to maintain and promptly update your account information in case of any changes in order to ensure that it remains true, accurate, and current and complete.

  • 9.1 The user agrees that the Company owns all of the intellectual property rights existing in the Software. Under the terms of this license, the Company grants the user non-exclusive, non-transferrable, and time-limited rights to use the software, interfaces, content, documentation and any data, whether in read-only memory, on any other media or in any other form.
  • 9.2 The user undertakes not to challenge or do anything inconsistent with such ownership.
  • 9.3 The user grants the Company by using the software a royalty-free, irrevocable, perpetual license to use information and/or data collected from the software users provided that the information or data is anonymized before use. Other than this right, the Company claims no intellectual property rights in relation to the information or contents the user inputs into the website or app.
  • 9.4 The user may provide the Company with feedback, alternative options, comments or suggestions on the website or app, and the user agrees that the Company will be free to use, modify and incorporate such suggestions without any obligation to the user.
  • 9.5 The Company retains ownership of the software itself and reserves all rights not expressly granted to the user.
  • 9.6 User is not permitted to assign, sub-license, and novate or transfer these Terms or any of the rights licensed to them. No agency, partnership, joint venture, or employment is created as a result of the Terms of Use, and user does not have any authority of any kind to bind the Company in any respect whatsoever.

  • 10.1 The Company, in its sole discretion, has a right to suspend and refuse any and all current or future use of the website or app to the user at any time. The Company may terminate this Agreement at any time and for any reason or without notice for material breach.
  • 10.2 Once terminated, the Company may permanently delete the user’s account and all the data associated with it.

  • 11.1 User will get technical support in case of any problem with the website or app from the Company within 48 hours of sending a request ticket or email, or as soon as practicable. The support may be provided either on phone, email or remote management.

  • 12.1 Subject to the terms herein, all rights conferred by these terms are granted to using the website or app to manage users or passwords. No part of the website or app may be used for other purposes including but not limited to research, study, competitor analysis or any other activity prohibited by this agreement.

  • 13.1 The website or app contains generic settings. These can be customizable as per the user’s needs and preferences. It is the user’s responsibility to update all necessary “Settings” before using the website or app

  • 14.1 The website and app are provided on an "as is" and "as available" basis. The use of the website or app is the sole risk of the user. The Company will endeavor to promptly address any technical hitches encountered while using the website or app.
  • 14.2 The company does not warrant that: (a) the website or app will meet the user’s specific requirements; (b) the quality of the website or app will meet all the user’s expectations;(c) the website or app will always be accurate or reliable; (d) or the website or app will be uninterrupted, timely, secure, or error-free (e) any/all errors in the website or app will be corrected.
  • 14.3 The Company may subcontract or sell the business or merge, without having to obtain the user’s consent, any or all part of the provision of the Services and obligations under the Terms and conditions.

  • 15.1 To enhance the website or app usage, the company has integrated third-party tools such as third party Payment services Stripe. In the event that the user wants to use the services from the aforementioned third party tools, they have to subscribe for services directly from the Provider. The Company does not hold any responsibility for pricing, tool-performance and disputes related to the third party tools.

  • 16.1 To the maximum extent permitted by law, the Company shall not be liable for any direct, consequential or exemplary damages, indirect, incidental, special, including but not limited to, damages for loss of profits, business, goodwill, use, data or other intangible and tangible losses. Such losses may result from: (a) the use or the inability to use the website or app (in whole or in part) or any technical malfunctions; (b) unauthorized access to, or alteration of, your communications or data; (c) the cost of procurement of substitute goods and services; (d) conduct or actions of any third party regarding the website or app; or (e) any other matter relating to the website or app.

  • 17.1 The Company shall be responsible for compliance with the Data Protection Act and GDPR Regulations 2018 in relation to the processing of any personal data collected and held by the Company.
  • 17.2 We will only use such personal data for administration, management, operations including payment, records, performance of the contract, complying with legal requirements and for the purpose of other legitimate interests during the Term of the Agreement.
  • 17.3 We will undertake that data is processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing, unlawful access by or sharing with unauthorized persons and against accidental loss, destruction or damage, using appropriate technical or organizational measures
  • 17.4 Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the company shall in relation to the Personal Data implement appropriate technical and organizational measures to ensure a level of security appropriate to that risk, including, as appropriate, the measures referred to in Article 32(1) of the GDPR. For avoidance of doubt, the website and app utilises end to end data encryption.
  • 17.5 We will notify you without undue delay upon becoming aware of a Personal Data Breach affecting Personal Data held for the purpose of this agreement, providing you with sufficient information to allow any user to meet any obligations to report or inform Data Subjects of the Personal Data Breach under the Data Protection Laws. Each party shall co-operate with the other and take such reasonable commercial steps as are directed by the other to assist in the investigation, mitigation and remediation of each such Personal Data Breach.
  • 17.6 Each party to this Agreement shall provide reasonable assistance to the other with any data protection impact assessments, and prior consultations with Supervising Authorities or other competent data privacy authorities, which the party reasonably considers to be required of the other party by article 35 or 36 of the GDPR or equivalent provisions of any other Data Protection Law, in each case solely in relation to Processing of Personal Data by, and taking into account the nature of the Processing and information available to, any Contracted Processors.
  • 17.7 User’s login may only be used by the user. Sharing a login with other people is not permitted. The user is responsible for maintaining the security of their account login and passwords.

  • 18.1 The User must not: (a) use the website or app in any unlawful manner, for any unlawful or fraudulent purpose, or in any manner inconsistent with these Terms; (b) infringe on the intellectual property rights or those of any third party in relation to their use of the website or app; (c) use the website or app in a way that could damage, disable, overburden, impair or compromise the Company’s systems or security or interfere with other users; (e) collect any information or data from the website or app (f) disclose or distribute information relating to another user of the software to any third party, or use any other User's information for any marketing purposes unless they have obtained the user's express permission to do so; or (g) access or register user logins via any automated methods.

  • 19.1 The User has the due right and power to enter into this Agreement. Entering into this Agreement will not cause the breach of any agreement user/Licensee has with a third party and that all of the registration information provided to the Company is accurate in all respects.
  • 19.2 By assenting to this Agreement the User represents and warrants that they have the full right, power and authority to access and use the website or app and, to the extent necessary, that they have obtained all necessary corporate or other authorizations or consents to access and use the Services. Thus, if you are an individual (e.g., employee or consultant) acting on behalf of an Organization, you represent and warrant that you have obtained all necessary authorizations or consents (i.e., you must be an authorized representative) to accept the Terms of Use on behalf of such Organization so that, in addition to yourself, such Organization is bound by the Terms and Conditions.

  • 20.1 These Terms shall be governed by the Laws of England and Wales and all users submit to the exclusive jurisdiction of the English courts for any matter or dispute arising in relation to these Terms.
  • 20.2 By agreeing to the terms and conditions herein any Corporate User warrants that they are not and will not be deemed a ‘consumer’ as defined in The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

  • 21.1 If any part of these Terms and Conditions is found to be invalid by a court of Law, tribunal or another forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the other parts of this agreement. An amendment of these Terms and Conditions shall be deemed to have been undertaken by any modification or severing parts of the Terms and Conditions as necessary to render them valid, legal and enforceable while preserving their sole purpose. Or, if this is not possible, by substituting another provision that is valid, legal and enforceable that gives equivalent effect to the parties’ intent.
  • 21.2 Entire Agreement
    These Terms and Conditions and the attached Privacy and Cookie Policy constitute the entire Agreement between the Company and the user which supersedes any prior written or oral agreement with respect to the subject matter hereof.