Privacy Policy

Thank you for downloading the Mycena Pro App!

We hope that you will enjoy all of the great features of our unique website, proprietary mobile application and the services that we provide in conjunction with it.

We take your privacy very seriously. We ask that you read this Privacy Policy very carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

This policy applies to information we collect about:

• visitors to our website; and
• people who register for our services.

1. THE INFORMATION WE COLLECT ABOUT YOU
When you register for our Services,we maycollect the following personal information from you, includingyour name, email address, telephone number,and the IP address you use each time you access and use the Website.

For Enterprise Users, we may collect the following information from you, includingyour name,the name of your Enterprise, your Enterprise’s ID number (such as charity number or Companies House number), your Enterprise’spostal address, your email address, your telephone number,yourEnterprise’s credit card number and expiry date; and the IP address you use each time you access the site for the Enterprise.

2. HOW WE WILL USE THE INFORMATION ABOUT YOU
Your information will be secure and never shared with a third party unless you have given your authorisation or if we are required to do so by a government agency under law.

We gather this information to allow us to process your registration and provide regular services on the Website and through the Mycena Application. If you agree, we may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring Website and app usage in order to help us to develop our Website and our Services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the Products and Services that we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our Products and Services.

We and our affiliates may also use data about your account, data that you provide to us in response to surveys or questionnaires, and data that you provide to us as feedback, anonymized and aggregated with data about other users in such a way that neither you nor any other user is identified, to help us improve our Products and Services and in communications about our Products and Services.

3. MARKETING
We may also wish to provide you with information about special features of our Website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to app@mycena.co. If you agree to us providing you with marketing information, you can always opt out at a later date.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to app@mycena.co. If you agree to us providing you with third party marketing information, you can always opt out at a later date.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to support@mycena.co.

4. USE OF COOKIES AND OTHER INFORMATION-GATHERING TECHNOLOGIES
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Website and to compile statistical reports on Website activity. For further information about cookies visit [www.aboutcookies.org] or [www.allaboutcookies.org]. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Website features may not function if you remove cookies from your browser.

5. HOW WE PROTECT YOUR INFORMATION
We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: firewalls, browser certification technology, encryption, limited access, and use of passwords.

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6. ACCESS TO YOUR INFORMATION AND UPDATING AND CORRECTING YOUR INFORMATION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or allof your personal information, please send an email to app@mycena.co

7. SALE OF BUSINESS
If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business. However, this process will be safeguarded and data will be dealt with in full accordance with GDPR, governing the holding and processing of personal data, to ensure the safety, privacy and security of your data.

8. YOUR CONSENT
By submitting your personal information, you consent to the use of that information as set out in this policy.

9. CHANGES TO PRIVACY POLICY
As our business and legislation evolves, we may from time to time need to update or change the provisions of our Privacy Policy. We therefore keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this web page, and place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times.

10. HOW TO CONTACT US
We welcome your views about our Services, Terms and Privacy Policy. If you would like to contact us with any queries or comments, please send an email to app@mycena.co

11. LINKS TO OTHER WEBSITES
Our Website may contain links to other websites. This Privacy Policy only applies to this Website, so when you access links to other websites you should read their own privacy policies carefully. We accept no responsibility or liability whatsoever for the privacy policies adopted and operated by others.